FAQ - Frequently asked questions
Have you booked your experience but have any questions? Maybe you want to know what happens if the weather suddenly gets worse, or if you can park the car near the starting point (yes, that’s possible).
Here is a series of the most frequently asked questions we receive, with their answers.
If you don’t have any questions, you can always read our blog and discover incredible things about Polignano a Mare that you didn’t know.
How can I book a boat tour?
You can easily book your tour online via our website. Select the tour, date and time you prefer and follow the instructions for secure payment.
What is the cancellation policy?
We offer a flexible cancellation policy. For more details, please visit our website or contact us directly.
What are the available departure times and duration of the tours?
Offriamo diversi orari di partenza e durate dei tour. Consultate il nostro sito web per il programma più aggiornato.
Can I book a private tour?
Yes, we offer private boat tours. Contact us directly to discuss your specific needs and preferences.
Where is the departure point for the boat tours?
Our departure point is conveniently located at Via S.Vito, 342. Detailed directions are provided upon booking.
Is parking available near the departure point?
Yes, there are several parking options available near our departure point at S.Vito. We recommend arriving early to secure parking, especially during peak season. You can find more information about parking options on our website or by contacting us directly.
What should I bring with me on the tour?
We recommend bringing sunscreen, a hat, sunglasses, a towel, swimwear, and a waterproof camera. You may also want to bring a light jacket depending on the weather.
Are the tours accessible for people with disabilities?
We strive to accommodate guests with disabilities. Please contact us in advance to discuss your specific needs so we can best prepare.
What happens if the weather is bad?
If weather conditions pose a safety risk, we may reschedule or cancel the tour. You will be notified in advance and offered alternative options.
Are the boats equipped with safety equipment?
Yes, our boats are equipped with all necessary safety equipment, including life jackets for all passengers.
Do I need to know how to swim?
For most tours, swimming is not required. However, if you plan to swim, we recommend basic swimming skills.
Is there a minimum age for children to participate?
There is no strict minimum age, but we recommend that children be able to follow safety instructions and wear a life jacket properly.
What sets Dorino Boat Tours apart from other operators?
We pride ourselves on our local expertise, family-owned hospitality, commitment to sustainability, and focus on creating personalized experiences.
Do you offer special tours for events like birthdays or weddings?
Yes, we can customize private boat tours for special occasions. Please contact us to discuss your specific needs and preferences.
Do you offer drinks or meals on the boat tours?
Refreshments and meal options vary depending on the specific tour you choose. Some of our shorter tours may include light snacks and beverages, while our longer or private tours may offer more extensive options, such as a full lunch or aperitivo. Please check the details of each tour on our website or contact us for specific information. We are also happy to accommodate dietary restrictions or preferences with advance notice.
What are your sustainability practices?
We are committed to sustainable tourism practices, such as using eco-friendly products, minimizing waste, and supporting local conservation efforts.